FAQ

How do I sign up and complete onboarding?

Create an account and add your kids' info so we can match you with the right listings and buyers.

Signing up

  1. Go to Sign up and create an account using your email or a social login (e.g. Google).
  2. After signing up, you’ll be asked to complete onboarding before browsing or selling.

What is onboarding?

Onboarding is a one-time setup where you add your kids’ information. We use this to:

  • Match you as a buyer — Show you listings that fit your kids’ sizes and preferences.
  • Match you as a seller — Rank buyers for your listings based on how well they match.

You can add one or more kids with:

  • Name (optional)
  • Birthdate (optional)
  • Gender (Boys, Girls, or Unisex)
  • Size profile — Tops, bottoms, shoe size, and outerwear size

Sizes can be updated anytime in Settings. Once you save, you can start discovering listings and creating your own.