Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to recognize your device and remember information about your visit, such as your preferences and actions. This helps improve your experience by:

• Remembering your login status
• Saving your preferences
• Understanding how you use the website
• Providing personalized content

2. How We Use Cookies

TrunkMatch uses cookies and similar technologies to:

• Authenticate you and keep you logged in
• Remember your preferences and settings
• Understand how you use our platform
• Improve our services and user experience
• Ensure security and prevent fraud
• Process payments securely

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for TrunkMatch to function properly. They enable core functionality such as:

• Authentication: Keeping you logged in and maintaining your session
• Security: Protecting against fraud and unauthorized access
• Payment Processing: Enabling secure payment transactions
• Platform Functionality: Ensuring the website works correctly

Provider: Clerk (authentication), Stripe (payments), TrunkMatch (core functionality)

Duration: Session cookies (deleted when you close your browser) and persistent cookies (remain until expiration or deletion)

Can you opt-out? No. These cookies are essential for TrunkMatch to work. Disabling them will prevent you from using the platform.

3.2 Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Theme Preferences: Remembering your dark mode or light mode preference
• Language Settings: Storing your language preference
• Display Preferences: Remembering how you prefer to view listings
• Notification Settings: Storing your notification preferences

Provider: TrunkMatch

Duration: Persistent cookies (typically 1 year)

Can you opt-out? Yes, but this may affect your user experience. You can manage these in your browser settings.

3.3 Analytics Cookies

These cookies help us understand how visitors use TrunkMatch:

• Error Tracking: Identifying and fixing technical issues
• Performance Monitoring: Understanding platform performance
• Usage Analytics: Learning how features are used to improve the platform

Provider: Sentry (error tracking and performance monitoring)

Duration: Persistent cookies (typically 1 year)

Can you opt-out? Yes. You can disable these cookies, but it may prevent us from fixing issues you encounter. See Section 6 for instructions.

3.4 Third-Party Cookies

Third-party services we use may set their own cookies:

4. Cookie Duration

4.1 Session Cookies

Session cookies are temporary and are deleted when you close your browser. They are used to maintain your session while you're using TrunkMatch.

4.2 Persistent Cookies

Persistent cookies remain on your device for a set period (typically 30 days to 1 year) or until you delete them. They remember your preferences and settings between visits.

5. Managing Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete cookies
• Block cookies from specific websites
• Block all cookies
• Set your browser to notify you when cookies are set

Important: Blocking essential cookies will prevent TrunkMatch from working properly. You may not be able to log in, make purchases, or use core features.

5.2 Browser-Specific Instructions

5.3 Mobile Devices

On mobile devices, cookie settings are typically managed through your browser app settings. Refer to your device's documentation for specific instructions.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals.

TrunkMatch does not currently respond to DNT signals. We continue to use cookies and similar technologies as described in this policy. However, we respect your privacy choices made through your browser settings.

7. Impact of Disabling Cookies

If you disable or delete cookies, some features of TrunkMatch may not work properly:

• You may not be able to log in or stay logged in
• You may not be able to complete purchases
• Your preferences may not be saved
• Some features may not function correctly
• Your experience may be less personalized

We recommend allowing essential cookies to ensure TrunkMatch works as intended.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Cookie Policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)
• Displaying a notice on our platform

Your continued use of TrunkMatch after changes become effective constitutes acceptance of the updated Cookie Policy.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

10. Related Policies

This Cookie Policy should be read together with our:

• Privacy Policy - How we collect, use, and protect your personal information
• Terms of Service - Our terms and conditions for using TrunkMatch

11. Legal Disclaimer

This Cookie Policy is provided for informational purposes. While we strive to be comprehensive and accurate, this policy should be reviewed by qualified legal counsel familiar with your jurisdiction and applicable privacy laws, including the GDPR and ePrivacy Directive.

This policy does not create any legal rights or obligations beyond those required by applicable law.